Legal

Privacy policy

Last updated 30 October 2026

Who we are

Rim Aesthetic Ltd, trading as RIM Aesthetic Clinic, operates clinics in Barking and Queensbury, London. We are the data controller for personal information collected through this website.

What we collect

When you request a consultation or contact us, we collect your name, phone number, email address, the treatment and clinic you are interested in, your preferred contact time and any message you send. We also collect standard technical data (such as pages visited and device type) through analytics and advertising cookies, where you consent to them.

How we use it

• To respond to your enquiry and arrange your consultation or appointment.
• To keep a record of your enquiries and treatments in our clinic management system.
• To send you information about your booking and, if you have agreed, offers and news. You can opt out at any time.
• To understand how the website is used and improve it, and to measure our advertising.

Legal basis

We process your data to take steps at your request before entering into a contract (your consultation), on the basis of your consent (marketing, cookies) and for our legitimate interests in running and promoting our clinic.

Who we share it with

Your enquiry details are stored in our CRM provider (GoHighLevel / LeadConnector) and may be processed by Cloudflare (website hosting), Google (analytics) and Meta (advertising measurement). We do not sell your data.

How long we keep it

Enquiry records are kept for up to 3 years from your last contact with us; clinical records are kept in line with professional guidance.

Your rights

You can ask to see, correct or delete the personal data we hold about you, object to marketing, or withdraw consent at any time. Contact us via the booking form or call Barking on 07301 012175 or Queensbury on 07724 202165. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This site uses essential cookies to work, and optional analytics and advertising cookies (Google Analytics, Meta Pixel) to measure visits and ads. You can block these in your browser settings.